Privacy Policy

Effective Date: 24 March 2026

123 Compliant Logistics, LLC (“we,” “us,” or “our”) operates the website 123compliant.com (the “Site”) and provides DEA-registered reverse distribution services for pharmaceutical waste disposal through our Simple Rate Box program. We are committed to protecting the privacy of our customers, who are licensed healthcare providers, pharmacies, and other DEA registrants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, create an account, purchase services, or upload required documents (such as DEA registration, state license, and client registration forms).

We do not sell or share your personal or business information with third parties for marketing purposes. We collect only the information necessary to provide compliant pharmaceutical destruction services, process payments via WooCommerce, and meet DEA reverse distributor record-keeping requirements.

1. Information We Collect

We collect the following categories of information:

  • Account and Contact Information: Name, email address, phone number, business name, address, and billing/shipping details provided during account setup or checkout.
  • Regulatory and Compliance Documents: Copies of your DEA registration, state pharmacy license, and completed client registration forms (required for DEA-compliant reverse distribution).
  • Inventory and Shipment Data: Details of pharmaceutical waste (including Schedules II-V controlled substances) you ship to us via USPS Priority Mail Flat Rate Boxes, such as inventory forms or descriptions.
  • Payment Information: Processed securely through WooCommerce (we do not store full credit card details).
  • Usage Data: IP address, browser type, pages visited, and cookies for Site functionality and analytics (no tracking across unrelated sites).

We do not collect protected health information (PHI) under HIPAA, as our services involve only business-to-business disposal of unused, expired, or damaged pharmaceuticals.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Simple Rate Box program, including order processing, account verification, shipment tracking, and generation of DEA-required transfer records and Certificates of Destruction.
  • Verify your eligibility as a DEA registrant and maintain compliance with federal (DEA) and state regulations for reverse distribution.
  • Process payments and send order confirmations, receipts, and service updates.
  • Respond to your support requests (chat, email, phone, or online meeting).
  • Improve customer experience on the Site (e.g., streamlining uploads and reducing steps for repeat orders).

3. How We Share or Disclose Information

We do not sell your information. We share information only as strictly necessary and with appropriate safeguards:

  • With service providers (e.g., WooCommerce for payments, USPS for tracking, secure document storage) who are contractually obligated to protect your data.
  • As required by law, including DEA audits or record-keeping obligations for controlled substances.
  • In the event of a business transfer (merger, acquisition), with notice to you where required.

No sharing occurs for advertising or unrelated purposes.

4. Data Security

We use industry-standard security measures (encryption, secure servers hosted on WP Engine, access controls) to protect your information, especially sensitive regulatory documents. However, no system is 100% secure. Uploaded documents are stored securely and deleted after the required DEA retention period unless you request otherwise.

5. Cookies and Tracking

We use essential cookies for Site functionality (cart, login, uploads). You can manage cookies through your browser settings. We do not use tracking cookies for cross-site advertising.

6. Your Rights and Choices

You may:

  • Access, correct, or delete your account information by logging in or contacting us.
  • Request deletion of documents after service completion (subject to legal retention requirements).
  • Opt out of non-essential communications.

Arizona and federal law govern; we respond to verified requests promptly.

7. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy and will post the revised version with a new effective date. Continued use of the Site constitutes acceptance.

9. Contact Us

For questions or to exercise your rights: 123 Compliant Logistics Phoenix, Arizona Email: [[email protected]] (or use the Site’s contact form)
This Privacy Policy complies with best practices for DEA-registered reverse distributors and general U.S. privacy standards.

This Privacy Policy complies with best practices for DEA-registered reverse distributors and general U.S. privacy standards.

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Box & ship unused, expired, or partial controlled substances, non-controlled substances, listed chemicals, and compounds.

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