How do I set up an account?

Contact 123 Compliant Logistics by email ([email protected]), fax (480.659.2353) or online chat (found at to request a Customer Registration Form. Return the completed form with your DEA Registration and State License or Permit via email or fax. Our team will email you once your licenses have been verified and your account is active.

Where do I get the USPS Priority Mail Flat Rate Boxes?

Upon setup of your account, a variety pack of the Priority Mail Flat Rate Boxes will be ordered from the US Postal Service (USPS). Arrival may take up to 10 business days though it’s usually much quicker. The variety pack contains all sizes of the boxes (small, medium, large) so you have every size to choose from. If you know you will only need a certain size, contact 123 Compliant Logistics and we can certainly order your specified size. If you need boxes sooner, The Priority Mail Flat Rate Boxes are available free-of-charge in the lobby of any US Post Office or approved postal provider.

What is an NDC and where do I find it?

NDC stands for “National Drug Code”. Every manufactured pharmaceutical approved by the FDA will have a National Drug Code. This is a 10 or 11 digit number which is divided into 3 sections (55555-4444-22) and is specific to the drug manufacturer, drug, strength and package size. This number is usually found on the label of the drug. In compounded pharmaceuticals, the NDC of the raw chemical used to create the compound should be used. Some pharmaceuticals do not display their NDC. If you are unable to find the NDC, 123 Compliant Logistics can look up the NDC for you or assign a “generic” or pseudo NDC to your pharmaceutical.

How do I know the DEA schedule of a pharmaceutical?

Manufactured controlled substances are now required to display their DEA schedule on the label. The label should have the letter “C” and a roman numeral (I, II, III, IV, V). If the pharmaceutical is non-controlled but still requires a prescription, the bottle will simply say “Rx Only”. 123 Compliant Logistics can also help in finding the DEA schedule of a particular pharmaceutical.

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